The Impact of Irresponsible Gossip
An important principle in business management is the notion that facts are more effective than guesses. While it is true that you sometimes must convene your team at the work table with little else than educated guesses--the operative word here is educated.
The opposite of an educated guess is gossip. There is no in-between. Either the purveyors of information rest in facts and/or in deductive reasoning; or they waste the team's time with guesses that are little else than pure gossip. When the stakes are high enough, the difference between an educated guess and one of irresponsible gossip can be back-breaking.
Many a leader-manager trains her team to "tell me what you know and not what you think I want to hear. And give me the not sot-so-good news first."
The Importance of "I don't know"
Some feel inadequate when forced to say those three words...I don't know.
The fact is business forces us to face irksome gaps in the knowledge we think we should have. I don't know begins our search to know.
Commit To The Honesty of...
I don't know. The issues before us as world citizens are grave enough for each of us to replace irresponsible gossip with a truthful I don't know.
I don't know what we should be doing about global warming. I wish I did know the most effective solution to keep our nicely budding economy growing. What makes some take their own lives and the lives of others? I just do not know. And these matters are too grave for me to make cavalier and irresponsible guesses about them.
Sometimes, those with keyboards and media bandstands speculate tossed around well gossiped solutions to such concerns before they have enough information to wisely do so. A simple 'I don't know' response would offer a more significant contribution, I would think.
I just don't know...